E-commerce Virtual Assistant Support — Scalable Help for Stores

Professional Services

Order Management & Fulfillment
Keep your fulfillment process smooth and your customers happy. Your remote assistant tracks orders, updates statuses, manages returns, and coordinates directly with warehouses or dropshipping partners — following your systems.

Product Listing & Catalog Updates
From Shopify to Amazon, your assistant creates and maintains product listings — writing SEO-friendly descriptions, uploading media, updating pricing, and handling variants — so your store stays fresh and discoverable.

Customer Support — Chat, Email & Reviews

Your customers get fast, helpful responses — in your brand voice. From inbox and chat replies to review follow-up, your assistant keeps conversations consistent and builds loyalty.

Inventory & Pricing Coordination

We help you stay on top of your numbers. Your assistant keeps SKUs updated, monitors low inventory, flags supplier mismatches, and adjusts pricing — reducing errors and lost sales.

How it works

Book an Appointment

Tell us what you need. Provide as many details as possible, but don't worry about getting it perfect.

Get a proporsal

We will send you a final proporsal based in your needs.

Collaborate easily

Every task is tracked in one simple platform — see progress in real time, manage deadlines, and stay connected with your dedicated support.

Annual Consulting

Setting new goals, with in-person meeting, depending on contract and location, at not extra cost.

Frequently asked questions

What platforms do you support?

We work with Shopify, WooCommerce, Amazon, Etsy, BigCommerce, Wix, and other e-commerce platforms — along with tools like Gorgias, Klaviyo, ShipStation, and Canva for full-service support.

Do I get a dedicated assistant for my store?

Yes — you’ll work with a dedicated e-commerce virtual assistant, backed by a small team for coverage and flexibility. We're not a call center — we're your brand's extended team.

How do you help improve my operations?

We don’t just take tasks off your plate — we analyze your current setup, suggest improvements, and help implement automations, better tracking, and cleaner workflows.

What kind of brands do you support?

We support everything from DTC brands and Etsy shops to Amazon resellers and subscription boxes. Our clients are based in major e-commerce hubs like New York, Austin, Toronto, Miami, and Los Angeles.

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